At the moment, we only offer shipping to South Africa, and we are working on expanding this to more countries.

We are pleased to inform you that we offer free shipping on all orders, regardless of the order amount. Whether you order a single item or multiple items, you will not pay any shipping costs.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your track and trace number on the following page: https://www.sagluxe.com/apps/parcelpanel

Our processing time is 1 to 2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible, so you can enjoy your new fashion items soon.

You can return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. If you would like to register a return, you can simply send us an email. Our team is ready to assist you and guide you through the return process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will of course provide an appropriate solution.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To get this started, you can email us at support@sagluxe.com

If you would like to cancel or change your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet entered processing.

We accept creditcard only.

Enter your discount code in the designated field during the checkout process. The discount will be automatically applied to your total amount.

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.

Please refer to our size chart on the product page to find the right size for your body type. If you are unsure, please contact us for advice.

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